Yes, it’s true 40% of an executive’s daily activities are directly attributed to listening.
Yet, research reveals that 50 to 75% of what we hear is never heard and thus, never processed. That’s a lot of lost information. Effective listeners, according to research, reduce conflict, increase trust, get more information, better understand how to motivate others and inspire high levels of commitment. Not bad outcomes for simply learning how to improve your listening skills.